Zoe is a fantastic addition to the Richard Ward reception team, bringing a unique blend of personal experience, professionalism, and warmth to the role. Her background as a single mother of four, along with her previous experience as a receptionist for a chiropractor, has equipped her with the ability to stay calm under pressure and manage a bustling front-of-house environment with ease. Her natural talent for matchmaking clients with the right stylists highlights her attention to detail and commitment to providing a great customer journey, ensuring every client feels well taken care of.

Zoe’s connection with Daisy, the newest member of the reception team, adds a wonderful familial touch to the salon’s environment. It’s heartwarming to see how her relationship with Daisy, rooted in a long-standing friendship with Daisy’s mother, strengthens the team’s dynamic and continues the tradition of excellent customer service that the salon is known for. Zoe’s presence on the team not only brings experience and skill but also enhances the close-knit, family-oriented atmosphere that clients appreciate.

Zoe joined the Richard Ward team in 2022.