The Salon
Award-Winning
Richard’s uber-cool, award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Housed in a stunning Grade II listed building flooded with natural light, the RW brand has been synonymous with creating chic Chelsea hair and beauty for 3 decades.
Past winner of Outstanding Salon of the Year at the London Hair and Beauty Awards, and Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’. Home to over 250 innovative hair and beauty treatments and services, all designed to deliver couture hair and bespoke beauty, the salon includes the renowned Metrospa, our unique brand of city day spa; a state-of-the-art pampering zone featuring expert, celebrated therapists and exclusive Decleor, SkinCeuticals, Intraceuticals and Shellac and Footlogix treatments.
Richard’s unique, long-standing team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa as one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’ and further cementing his global reputation for his eponymous, inimitable Chelsea Blow Dry.
Behind The Scenes
Watch our salon videos for an exclusive peek behind the scenes.
Explore The Salon
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Reception / Retail Zone
Our retail emporium and online shop offer the most fabulous selection of the most innovative, must-have hair & beauty products, as well as a wide range of exclusive jewellery, electricals and hair accessories. Brands we stock include: Aveda, Kérastase, Shu Uemura, L’Oréal TecniArt, L’Oréal Serie Expert, Pureology, Oribe, OPI, Viviscal Pro, Parlux, Varis, Epres, Intraceuticals, Sebastian, Skinceuticals, Footlogix, Extreme Lashes, Revitalash, Tangle Angel, Vita Liberata, Beautyworks Extensions Wefts, and Balmain Hair Accessories .
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Colour Zone
Featuring 5 beautiful sash windows to ensure the colour zone is flooded with the natural light essential for creating couture hair, our technical department consists of 18 individual Philippe Starck workstations, each housing one of Richard’s team of specialist colour technicians. All expert in their very own technical field, find out more about their unique talents at our Team section.
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Cleanse Zone
Enhanced with 12 state-of-the-art lie-down backwashes, all with built-in massaging functions deliver the ultimate comfort whilst you enjoy Kérastase or Shu Uemura treatments from our hair and scalp experts. Our skilled apprentices ensure our backwash services never disappoint and two plasma screen TVs displaying ambient images add to the feeling of wellbeing and blissful relaxation.
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Hair Zones
Consisting of two styling zones, each featuring 13 cutting and styling sections designed by Philippe Starck and enjoying natural light, each zone is home to a varied host of Richard’s expert team of styling, cutting and barbering experts, including his junior team of Chelsea Blow Dry Bar, Chelsea Braid Bar and Chelsea Barber Shop specialists.
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Waiting Room
Our salon waiting room offers a calm, welcoming space designed for comfort and style. Relax with a drink and enjoy the elegant décor while you prepare for your appointment - the perfect start to your salon experience.
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Metrospa
Our soundproofed Metrospa is designed to revive, relax and transform you. Housing 3 bespokely branded beauty treatment rooms to reflect our in-salon brands, a whirlpool pedicure throne and two nail bars, a relaxing waiting area and giant plasma screen as well as a luxurious shower and changing area, our day spa is the ideal refuge to indulge, soothe and rejuvenate.
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Bar
Our famous bar is the undisputed social hub of the salon. You can relax on the sofas and watch our giant TV, chill and read the paper, grab a great coffee from our famous barista Nick, enjoy a gourmet bite to eat from our chef Alex or partake of our fully licensed bar (including our exclusive cocktails) before, during or after your salon experience.
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Drinks
Explore our curated drinks menu featuring a selection of cocktails, wines, and refreshing non-alcoholic options. Whether you fancy a glass of fizz, a signature cocktail, or a freshly blended juice, our bar offers the perfect complement to your salon experience.
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Waiting Room/Bar
Our bar and waiting area feels more like a stylish living room — relaxed, comfortable, and designed for you to unwind. Enjoy a drink from our curated menu, or bring a partner or friend to relax with a coffee or cocktail while you enjoy your appointment.
virtual tour
Take a look inside with our virtual tour.
Private room
For clients looking for a little more privacy while having their hair attended to, whether for personal, religious or sensory reasons, look no further.
Our Private Room offers total privacy from the main hair salon and is available during usual salon opening hours for all cutting, styling, colour, consultation, manicure or pedicure services.
Use of our Private Room is charged at £99 per hour (or part thereof/pro-rata).
A capped £150 charge applies if having services exceeding 2 hours or more.
All charges are in addition to that of any salon services.
Complimentary refreshments are available within the room.
Many of our Guest Artists use our Private Room to conduct their services.
Please note: we do not have private hair washing facilities within the room, so hair will have to come washed prior to arrival at the salon or in our Cleansing Zone.