Louise has been a vital part of the Richard Ward team since 1999. A warm, sincere and sunny customer service natural, Louise has progressed to running a client friendly reception together with her long-standing colleague and sister, Belinda. Louise’s philosophy to client care is simple; nothing is too much trouble.

She encourages the team to go out of their way to accommodate the client’s every need, ensuring they receive a friendly, efficient service which is sincere and welcoming. Louise will always aim to discover, then meet and surpass each client’s expectations. With her outstanding length of service, Louise prides herself on her ability to remember and recognise our many salon clients as well as pre-empt an individual needs.

Louise joined the Richard Ward team in 2001.