GENERAL MANAGER – SALON DIVISION
Length of service: 24 years
As General Manager of our Salon Division, Julie is responsible for overseeing the Accounts, HR and general administration of the company.
Julie has a career in the hair and beauty industry spanning 30 years. She met Richard and other senior team members (such as Gavin, Robert & Fiona) whilst working at the Neville Daniel salon in the mid-Eighties as a receptionist; a close-knit, working unit that is still at the core of the salon today.
Julie’s unique managerial talents were immediately spotted by Hellen and Richard and she single handedly helped them to create the salon business since its inception in 1992. Julie’s expertise helped to form the foundations of the Richard Ward brand and her experience and dedication to the company are integral to the smooth running of the salon, and an inspiration to the rest of the team. With a famously razor sharp eye for detail and a near photographic memory, Julie’s numerical expertise is only equal to her passion and dedication for maintaining an unsurpassed level of customer service and exemplary standards of work from her team. Her diverse and challenging role encompasses human resources, accounting, management, stock control and marketing, and as leader of the management team her wisdom and experience are an inspiration to her peers that report into her. Her loyalty to Hellen and Richard is legendary and her vital role is at the heart of their success.